We like to keep things simple for you.
We ship Australia wide with a flat shipping rate of $9.90 for orders under $99 and free shipping for orders above.
You order will be shipped with either a trusted courier service or Australia Post.
We will ship your order within 3 business days of your order being placed. Shipping times may be anywhere from overnight to 5 days depending on your location. If you would like an exact time please feel free to contact us to find out more.
At this time we do not ship internationally.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.